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Privacy Policy

Crazy Time BD's Privacy Policy

Your personal information matters to us. This page clearly explains how Crazy Time BD collects, uses, and protects your data.

Last Updated: January 2026
SSL encryption
Your Data Is Never Sold
Secure Storage
Not to Third Parties
Table of Contents

1. Introduction

Crazy Time BD (hereinafter referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how Crazy Time BD collects, stores, uses, and protects your personal information.

By creating an account on Crazy Time BD, browsing our website, or using any of our services, you are considered to have accepted this Privacy Policy. We recommend reading this policy carefully before registering an account.

Crazy Time BD believes transparency is the foundation of trust. We never use your information for hidden purposes. This policy lays everything out clearly in plain language so you have a full understanding of how your data is handled.

This Privacy Policy is part of Crazy Time BD's Terms & Conditions' Reading both documents together will give you a complete understanding of our platform's policies.

2. What Information We Collect

Crazy Time BD only collects the information needed to provide you with the best possible service. We do not collect data beyond what is required.

Personal Identification Information

  • Full name and date of birth
  • Mobile Number (Bangladeshi number)
  • Email address (where applicable)
  • National ID Number (collected during KYC verification)
  • Current Address (if required)

Financial information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Transaction History & Amount
  • Deposit & Withdrawal Records

Technical Information

  • IP address and device information
  • Browser Type & Operating System
  • Date & Time of Platform Access
  • Gaming Activity & Session Data
  • Cookies & Local Storage Data

Important: Crazy Time BD never stores your password or full payment card number. This information is always kept encrypted.

3. How Information is Collected

Crazy Time BD collects your information through various methods. You have the right to know about each of these methods.

Collection Methods What Information Is Available Purpose
Registration Form Full name, mobile number, and date of birth Account creation and verification
KYC verification NID, photo, address Identity Verification
Payment Processing Mobile Banking Number Financial transactions
Browsing Activity IP, device, cookies Security & Experience Improvement
Customer support Subject of Inquiry Troubleshooting

4. Purpose of Data Use

Crazy Time BD uses your information only for specific, legitimate purposes. We never use your data to display third-party advertisements or sell it to anyone.

  • Account management: Creating, managing, and securing your account
  • Payment Processing: Processing and confirming deposits, withdrawals, and bonus payments
  • Identity Verification: Preventing fraud and money laundering
  • Service Improvement: Enhancing Your Gaming Experience
  • Customer Support: Resolving your issues quickly and effectively
  • Legal Obligation: Meeting the requirements of regulatory authorities
  • Security Assurance: Detecting and preventing suspicious activity
  • Responsible Gaming: Identifying problematic gaming behavior and providing support

What we don't do: Crazy Time BD never sells, rents, or exchanges your information with third parties.

5. Data Sharing Policy

Crazy Time BD keeps your information strictly confidential. We may only share necessary data with specific parties in the limited circumstances outlined below.

  • Payment Provider: To complete transactions with bKash, Nagad, or Rocket only
  • Game Provider: Only the data necessary to operate the games
  • Legal authorities: To comply with court orders or government directives
  • Security Experts: For investigating cyberattacks or fraud

In each of the above cases, Crazy Time BD ensures that the relevant party adheres to the same privacy standards. We have separate data protection agreements in place with all our service partners.

We always apply a "minimum necessary" principle when sharing data with third parties — only what is strictly required is ever shared.

6. Cookies Policy

Crazy Time BD uses cookies on its website. Cookies are small text files stored in your browser that help our website recognize you and improve your experience.

Cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security (cannot be disabled)
  • Functional cookies: To remember your preferences such as language and theme
  • Analytics Cookies: To understand website usage (anonymous data)

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect the website's functionality.

7. Data Security Measures

Crazy Time BD uses industry-leading technology to keep your data secure. Our security infrastructure is multi-layered and continuously upgraded.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
  • Firewall Protection: Advanced firewall systems block unauthorized access
  • Two-Factor Authentication: Additional verification process for suspicious logins
  • Encrypted storage: Sensitive data is stored in encrypted form
  • Regular Audits: Regular system testing conducted by security specialists
  • Access Control: Only authorized personnel can view specific information

Never share your account password with anyone. No Crazy Time BD staff member will ever ask for your password.

8. Data Retention Period

Crazy Time BD does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal and regulatory requirements.

Data Type Retention Period Reason
Core account information For as long as your account remains active Service Delivery
Transaction Records 5 Years Legal obligation
KYC documents 5 Years Regulatory Requirements
Customer support conversations 2 Years References & Quality Control
Technical Logs 90 Days Security Monitoring
Cookie Data 30–365 Days User Experience

Once the retention period has passed, your data will be securely deleted or anonymized.

9. Your Rights

As a Crazy Time BD member, you have several important rights regarding your personal information. We always respect and uphold these rights.

1
Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

2
Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

3
Right to Erasure

Under certain conditions, you have the right to request the deletion of your data.

4
Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict the processing of your data.

5
Right to Withdraw Consent

You have the right to withdraw your consent at any time.

6
Right to Data Portability

You have the right to receive your information in a structured, readable format.

To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.

10. Protection of Minors' Information

Crazy Time BD strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

  • No one under 18 years of age may register
  • If a minor's data is identified, the account will be closed immediately
  • Data belonging to minors is not stored in our systems

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately. We will promptly delete the relevant account and all associated data.

11. Changes to Privacy Policy

Crazy Time BD may update this Privacy Policy from time to time. After each update, the "Last Updated" date at the top of the policy will be revised accordingly.

  • You will be notified of significant changes via your registered mobile number or email
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • Previous versions of the policy will be provided upon request

Visiting this page regularly will ensure you always stay up to date with the latest Privacy Policy.

12. Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team.

Email

[email protected]

Response within 30 business days

Live Support

24/7 Customer Support

Instant Support Available

How we use your Your Data Is Secure Keep

Crazy Time BD's multi-layered security system keeps your information safe at all times.

256-bit SSL Encryption

All data transfers on Crazy Time BD are protected by bank-level SSL encryption. No third party can access or read your data.

Your Data Is Never Sold

We never sell your personal information to third parties. Your data is used solely to improve our services.

Regular Security Audits

Our expert team regularly audits the system to identify security vulnerabilities and resolve them promptly.

Encrypted database

Your sensitive information is stored on our servers in encrypted form. No unauthorized party can access or read it.

Access control

Only authorized personnel can access specific data. Every access is logged and audited.

Minimum Data Collection

Crazy Time BD only collects information that is genuinely necessary. Requesting or storing unnecessary data goes against our policy.

Your data is secure

In a Secure Environment Start Playing

Crazy Time BD is committed to protecting your privacy. Create an account today and enjoy gaming with complete peace of mind — your information is always safe with us.

Register now Log In

Your data is protected and encrypted

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